“Customer Service is outstanding. The Essex Agency, Inc. staff goes above and beyond every time I call there. Whatever I need is taken care of almost immediately. You can buy insurance from anybody but it takes special people to get that kind of customer service.”
GW Tatro Construction Inc.
“It is a pleasure and honor to recommend The Essex Agency Inc. The Essex Agency Inc. personifies excellence. When our basement flooded during Thanksgiving weekend, The Essex Agency, Inc. was there for us with the prompt and thorough clean up and walked us through the entire process. The Essex Agency, Inc. turned a major event into a manageable inconvenience.”
“I have been with The Essex Agency for over 40 years. They have watched my children come and go from my auto policy and believe me, I watch my premiums, and they are always competitive. But I stay with them because of their services. The day to day service of my accounts, both personally and commercially, has always been very good. Most notably, the day I received the news my home in New York had burned to the ground, they met with me on a Saturday and walked me through the coverages and the claim process. I am truly thankful to have them take care of my insurance needs.”
-Clinton “Curly” Morse